At Hockey Equipage Store, we know that once you’ve chosen your gear, you want it on the ice—or in your hands—as fast as possible. Born from a player’s mindset, we’ve streamlined our global shipping process to be as fast, reliable, and transparent as the game we love. Whether you’re a youth player in Europe, a goalie in North America, or a coach in Asia, we’re committed to delivering your performance gear with precision.
🌍 Our Global Reach
True to our mission of serving the worldwide hockey community, we ship to most regions across the globe. While we reach players in North America, Europe, and beyond, please note that delivery to a few remote locations may be restricted. Our logistics network is built to support players and teams wherever the puck drops.
⏱️ Processing & Transit Times
We move at game speed. Once your order is placed, our team in Austin, Texas, gets to work:
- Order Processing: 1-2 business days. We verify, pick, and pack your gear with care.
- You’ll receive a tracking number as soon as your order ships, so you can follow its journey to your doorstep.
📦 Shipping Options & Costs
Choose the shipping method that best fits your timeline and budget. We partner with world-class carriers to ensure your gear arrives safely.
| Service | Carrier | Cost | Estimated Delivery (After Shipping) | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | $12.95 | 10-15 business days | Players who want a balance of speed and cost. |
| Free Shipping | EMS | FREE on orders over $50 | 15-25 business days | Budget-conscious players planning ahead for the season. |
🛡️ Our Delivery Promise
Just as we curate only the best gear from Bauer, CCM, and Warrior, we select only the most reliable shipping partners. Your equipment—from elbow pads and goalie catchers to sticks and bags—is packaged with the same attention to detail we’d want for our own gear. We prioritize the safety of your shipment as much as we prioritize the protection our gear offers on the ice.
↩️ Hassle-Free Returns
Confidence in your gear is key. If an item isn’t the right fit or doesn’t meet your expectations, you have 15 days from the date of delivery to initiate a return. Our goal is to ensure you have the perfect equipment to elevate your game.
❓ Need Help With Your Order?
Our customer support team, comprised of hockey enthusiasts, is here to assist with any delivery questions.
- 📍 Headquarters: 3987 Sundown Lane, Austin, TX 78758, USA
- 📧 Email Support: [email protected]
- 🌐 Live Support: Visit hockeyequipage.com
SHOP NOW & CHOOSE YOUR SHIPPING
From our warehouse to your arena—delivering performance, passion, and unbeatable value to hockey players worldwide.
